The worldmail list archive ending on 31 Jan 2000


Topics covered in this issue include:

  1. Re: multiple domains
       Randall Gellens <rg=public.1 at worldmail1.qualcomm dot com>
       Wed, 22 Dec 1999 09:40:28 -0800
  2. Re: Worldmail and Y2K
       Michael Hannon <hannon at physics.ucdavis dot edu>
       Wed, 22 Dec 1999 11:27:24 -0800
  3. Re: Worldmail and Y2K
       "Duane F. Ternes" <duane_ternes at eli dot net>
       Thu, 23 Dec 1999 13:38:16 -0800
  4. Re: Disable LDAP search on web interface
       Henry Avetisyan <henry at jps dot net>
       Fri, 24 Dec 1999 12:45:31 -0800
  5. Re: Eudora WorldMail Server 2.0 - Problems
       Henry Avetisyan <henry at jps dot net>
       Fri, 24 Dec 1999 13:09:18 -0800
  6. Re: Status: 5.6.5 (conversion failed)
       Henry Avetisyan <henry at jps dot net>
       Fri, 24 Dec 1999 13:17:26 -0800
  7. Problems with file attached files
       <ECentenaro at net.seven dot it>
       Sun, 26 Dec 1999 15:05:18 +0100
  8. Re: Problems with file attached files
       Henry Avetisyan <henry at jps dot net>
       Sun, 26 Dec 1999 14:38:40 -0800
  9. Re: Problems with file attached files
       Brad Schlaeppi <bschlaeppi at smm dot org>
       Mon, 27 Dec 1999 13:22:36 -0600
 10. DNS Configuration
       Matt Schwartz <matt at thinksmart dot net>
       Tue, 4 Jan 2000 09:43:22 -0600
 11. Re: DNS Configuration
       William Hultman <whultman at eudora dot com>
       Tue, 04 Jan 2000 08:32:40 -0800
 12. Mysterious worldmail SMTPD crash
       "Mike Hahn" <hahnmt at zender dot com>
       Fri, 7 Jan 2000 11:30:19 -0600
 13. Attachment Problems
       Kevin BEver <kbever at amleads dot com>
       Fri, 07 Jan 2000 08:50:19 -0800
 14. Re: Attachment Problems
       Randall Gellens <rg=public.1 at worldmail1.qualcomm dot com>
       Fri, 7 Jan 2000 19:44:39 -0800
 15. Lost mail?
       "Al Musella, DPM" <musella at virtualtrials dot com>
       Sun, 09 Jan 2000 17:13:35 -0500
 16. (no subject)
       Kevin Bever <kbever at amleads dot com>
       Mon, 10 Jan 2000 07:08:18 -0800
 17. Re: (no subject)
       John Aldridge <john.aldridge at informatix.co dot uk>
       Mon, 10 Jan 2000 15:17:27 +0000
 18. Password for Management Center
       Ric Wall <ric_wall at informatixinc dot com>
       Mon, 10 Jan 2000 12:10:33 -0600
 19. Re: Password for Management Center
       Joe Poole <jpoole at tar dot org>
       Mon, 10 Jan 2000 14:41:49 -0600
 20. Unable to determine local timezone, assuming GMT
       Sidong Park <sdpark at ils.interlink.co dot kr>
       Wed, 12 Jan 2000 09:06:14 +0900
 21. Re: Unable to determine local timezone, assuming GMT
       Henry Avetisyan <henry at jps dot net>
       Tue, 11 Jan 2000 22:48:28 -0800
 22. Re: Password for Management Center
       Henry Avetisyan <henry at jps dot net>
       Tue, 11 Jan 2000 23:05:39 -0800
 23. Re: Lost mail?
       Henry Avetisyan <henry at jps dot net>
       Tue, 11 Jan 2000 23:15:48 -0800
 24. Re: Lost mail?
       Musella at aol dot com
       Wed, 12 Jan 2000 11:01:04 EST
 25. Local Time
       Ric Wall <ric_wall at informatixinc dot com>
       Wed, 12 Jan 2000 10:48:06 -0600
 26. Passwords
       Ric Wall <ric_wall at informatixinc dot com>
       Wed, 12 Jan 2000 10:54:06 -0600
 27. RE: Passwords
       "Mike Hahn" <hahnmt at zender dot com>
       Wed, 12 Jan 2000 15:05:07 -0600
 28. Re: Lost mail?
       Henry Avetisyan <henry at jps dot net>
       Wed, 12 Jan 2000 23:31:12 -0800
 29. LDAP not populated correctly?
       Gary <gary at cogentsol dot com>
       Thu, 13 Jan 2000 08:46:38 -0800
 30. Re: LDAP not populated correctly?
       Randall Gellens <rg=public.1 at worldmail1.qualcomm dot com>
       Thu, 13 Jan 2000 11:21:54 -0800
 31. Re: LDAP not populated correctly?
       Gary LaVoy <gary at cogentsol dot com>
       Thu, 13 Jan 2000 11:34:32 -0800
 32. Re: LDAP not populated correctly?
       Gary LaVoy <gary at cogentsol dot com>
       Thu, 13 Jan 2000 11:40:40 -0800
 33. Password blues
       Ric Wall <ric_wall at informatixinc dot com>
       Thu, 13 Jan 2000 14:55:11 -0600
 34. Re: LDAP not populated correctly?
       rxbrown <rxbrown at bigfoot dot com>
       Thu, 13 Jan 2000 16:29:41 -0800
 35. unscribe
       reger <reger at gmx dot net>
       Thu, 13 Jan 2000 23:50:32 +0100
 36. Relay and aliases
       Greg Bullough <gwb at eclipse dot net>
       Thu, 20 Jan 2000 12:37:19 -0500
 37. rename error 183 
       "SveN Schuchmann" <schuchmann at schleissheimer dot de>
       Mon, 24 Jan 2000 14:05:03 +0100
 38. Re: rename error 183
       Henry Avetisyan <henry at jps dot net>
       Mon, 24 Jan 2000 22:05:31 -0800
 39. Alternatives to WorldMail
       Greg Bullough <gwb at outofchaos dot com>
       Tue, 25 Jan 2000 10:43:02 -0500
 40. Re: Alternatives to WorldMail
       squeezix at ithaca dot com (Garry Wiegand)
       Tue, 25 Jan 2000 20:33:31 GMT
 41. RE: Alternatives to WorldMail
       "Jim Murphy" <jimm at furmansound dot com>
       Tue, 25 Jan 2000 13:48:37 -0800
 42. RE: Alternatives to WorldMail
       "Dan Bullock" <danb at hawkgt dot com>
       Tue, 25 Jan 2000 17:21:55 -0500
 43. Re: Alternatives to WorldMail
       "Paul Webster" <g0099 at psilink.co dot uk>
       Tue, 25 Jan 2000 22:33:24 -0000
 44. Re: Alternatives to WorldMail
       "Al Musella, DPM" <musella at virtualtrials dot com>
       Tue, 25 Jan 2000 19:19:00 -0500
 45. Re: Alternatives to WorldMail
       bdoherty at sas.upenn dot edu (Brian Doherty)
       Tue, 25 Jan 2000 22:00:43 -0500 (EST)
 46. Re: Alternatives to WorldMail
       Greg Bullough <gwb at outofchaos dot com>
       Wed, 26 Jan 2000 09:06:52 -0500
 47. Re: Alternatives to WorldMail
       "Duane Ternes" <dternes at ternes dot net>
       Wed, 26 Jan 2000 06:34:44 -0800
 48. Status 5.6.5 (conversion failed)
       Roger Eriksson <roger.eriksson at systbot.gu dot se>
       Sat, 29 Jan 2000 17:23:08 +0100
 49. Reply to on distribution list
       Keith Lockliear <ws6ta at lvcablemodem dot com>
       Sun, 30 Jan 2000 13:00:05 -0800
 50. Re: Reply to on distribution list
       Roger Eriksson <roger.eriksson at systbot.gu dot se>
       Mon, 31 Jan 2000 14:58:42 +0100

Date: Wed, 22 Dec 1999 09:40:28 -0800
From: Randall Gellens <rg=public.1 at worldmail1.qualcomm dot com>
Subject: Re: multiple domains

At 6:41 PM +0100 12/21/99, Calle Lidstrom wrote:

>When I came to the company the server was already installed, and all the
>users were already added, though one problem, all of them were added under
>the wrong domain, mail.domain.com. Now I want to add the right domain
>and just export all the users to the rithg domain, is that possible?

You can do this by using the Bulk Load Utility.  First, use it to 
export the current users to a flat file.  Then edit the file to 
replace the domain.  Be sure the file creates the new domain, or 
create it in the management center first.  You probably want to move 
the mailboxes as well (and update the mailbox path in the flat file) 
but you don't have to.  Then import the users.  Eudora WorldMail 
technical support can help you with the step-by-step if you need it 
and have a support contract.

>question nr 2:
>
>domain mapping in other words.

Domain mapping is not currently supported in Eudora WorldMail, but it 
is a feature that is being considered for the future.  In the 
meantime, you can create alias accounts.  This can be done using the 
management center, the bulk load utility, or even a custom script 
using the telnet interface.

-- 
Randall Gellens
rg=public.1 at worldmail1.qualcomm dot com
Opinions are personal;     facts are suspect;     I speak for myself only

Date: Wed, 22 Dec 1999 11:27:24 -0800
From: Michael Hannon <hannon at physics.ucdavis dot edu>
Subject: Re: Worldmail and Y2K

At 09:32 AM 12/22/1999 -0800, Randall Gellens wrote:
>At 10:36 PM +0100 12/21/99, Calle Lidstrom wrote:
>
>>there will be no updates, qualcomm/eudora doesnt continue this product.
>
>There were similar rumors that Qualcomm was discontinuing Eudora, yet 4.3 
>is now in public beta with great fanfare.  Be careful when you spread rumors.
>--
>Randall Gellens
>rg=public.1 at worldmail1.qualcomm dot com
>Opinions are personal;     facts are suspect;     I speak for myself only

I too look with disdain on unsubstantiated and unverifiable rumors.  On the 
other hand, I must say that Qualcomm/Eudora could do a great deal more than 
they have done to prevent such rumors in the first place.  Two years is a 
long time to go without an upgrade of any kind, especially in view of 
obvious problems (list-management software doesn't work correctly, relaying 
policy is not flexible, Java interface is clumsy).  And the only "official" 
word I've been able to get from Qualcomm/Eudora is a vague response on 
their FAQ page to the effect that there will continued development.

I'm not lobbying for vaporware announcements, but it must be possible to 
give some realistic, concrete indication to the WorldMail user community 
that something is really going on.

Just my $0.02.

                                         - Mike
----------
Michael Hannon                  hannon at physics.ucdavis dot edu  (Internet)
Dept. of Physics
University of California        ucdhep::mike (42385::mike)  (HEPnet)
Davis, CA 95616-8677            530.752.4966 (Voice)        530.752.4717 (FAX)


Date: Thu, 23 Dec 1999 13:38:16 -0800
From: "Duane F. Ternes" <duane_ternes at eli dot net>
Subject: Re: Worldmail and Y2K

Mike,

Upgrades to Worldmail... Hmm..

In 2 years there are no new versions, no revisions, no
patches, no indication of an upgrade(the official word is 'I
don't know' when you ask), most of the support comes through
a 3rd party mailing list, no maintenance and support
program, no charge for software updates.  Clearly not the
indicators of a product going through a development and
marketing life cycle.  It appears that the product is
receiving what is normally called 'end of life' support from
within Qualcomm, or is personal project of a few well
intentioned Qualcomm individuals that have not been able to
get Qualcomm's support for their efforts.

I've been lead to understand that Qualcomm is waffling over
conceding the POP mail client and server marketplace to
Netscape and Microsoft because that it's difficult to
compete in the market where these products are free.  And
appropriately so.  My sources say Netscape is doing the same
on their client side product.

Worldmail is a good product.  I like it.  As long as you
don't need to keep pace with functionality, I would not
scrap it.  However, I would not suggest you use it in a
commercial or business environment, or a company larger that
20 employees or you will start to require updates and find
yourself facing a conversion.   I believe it's a great low
cost niche product for a 'friends and family' market for
individual home users with a small server and a DSL
connection in their home who want to provide a mail service
for their friends.  That's what I do with it.  I run
Netscape's server product at work, but it's overkill for my
'friends and family' network.

-- 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Duane Ternes
Manager, Unix and Database Administration
Electric Lightwave, Inc.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
--------

Calle Lidstrom wrote:
> 
> On Tue, 21 Dec 1999, Mike Hahn wrote:
> 
> > Does anyone have any information regarding when WorldMail will be updated?
> > Should I scrap it and upgrade to N-Plex, which has bugs fixed and spam
> > prevention?
> 
> there will be no updates, qualcomm/eudora doesnt continue this product.
> 
> /calle
> --
> Science is to computer science as hydrodynamics is to plumbing.

-- 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Duane Ternes
Manager, Unix and Database Administration
Electric Lightwave, Inc.
360-816-3199
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Date: Fri, 24 Dec 1999 12:45:31 -0800
From: Henry Avetisyan <henry at jps dot net>
Subject: Re: Disable LDAP search on web interface

The web gateway included with the product serves two purposes:

a) web access to the directory server
b) mini web-server to host the java applets.

So if you only want to run the java applets and you have your own web
server, you can just copy the the corresponding html files that invoke
the java applets and the java applets themselves to your web server
machine, and direct your users to run those applets from your web server
directly.

Alternatively, you should be able to hide the search capability from the
web gateway. The only requirement is that you still need to keep your
directory server running, because the web gateway tries to connect to
the directory server when it opens up the initial page, and if the
directory server is not running, you get an error message. I did this a
long time ago, and I don't have access to the web gateway templates to
give you more specifics, but it's definitely possible. Take a look at
the template files that get shipped with the product. One of the
templates indicates what search to run on the initial page, and you just
need to remove this, so no search is executed when the initial page is
loaded. So what you are left with is only the links to invoke pam and
gam.

Henry

Mike Hahn wrote:
> 
> Is it possible to remove or disable the LDAP search which is provided by the
> web management agent.  All I would like to provide would be "Personal
> Account Management" access via the web interface, and possibly "Group
> Management" via a separate url.
> 
> Is this possible? What steps would I need to take to do this?
> 
> Thanks,
> 
> Mike Hahn

Date: Fri, 24 Dec 1999 13:09:18 -0800
From: Henry Avetisyan <henry at jps dot net>
Subject: Re: Eudora WorldMail Server 2.0 - Problems

That error in the Event Viewer is harmless and should not cause any
crashes in the server. Any time you see an error at the end of the line
(i.e. it's not an error code that was generated the server itself), it's
an error code that was returned by the operating system. The error 32 is
standard operating system error of ERROR_SHARING_VIOLATION when
accessing files. (BTW, if you have access to a VC++ development
environment, these codes are described in winerror.h). This indicates
that two processes are trying to access the same file and the second
access was denied. This actually is race condition within the operating
system itself. This is what happens:

a) One of the SMTP server receiver threads receives a new message and
creates a file called 3858XXXX.TMP.
b) Once the message receive process is complete, it renames the file to
3858XXXX.MSG.
c) The submission thread gets a notification that there is new file in
the directory with extension *.msg to be processed, so it tries to read
the file.
d) However, even though the rename process is already complete, the
operating system claims that the receiver thread still have access to
the *.msg file and returns the ERROR_SHARING_VIOLATION error.
e) The error gets logged to the Event Viewer.
f) Then another thread tries to read the same file, and this time the
read is successful and the message is processed.

So as you can see this error just indicates that your system was too
quick to process the message and it could be completely ignored.

Back to your problem. You need to be specific as far which server is
stopping. The Internet Mail Server (SMTP) handles your outgoing and
incoming mail, so if this goes down, your users can still read their
messages, but not able to send or receive any. The Internet Message
Store Server (IMS) handles your message store connections, so if this
goes down, your users can't read their messages, but are able to send or
receive messages. So to start your troubleshooting you need to find out
which service is failing. Then enable the trace for that service in the
Worldmail Protocol Trace application. This way you can what the server
was doing right before it failed. Of course if the failure is periodic,
you have a much better chance to figure out what's causing it. A
possible causes would be:

a) IMS - a user has a corrupted message in his/her mailbox, so whenever
the client tries to read the message, it crashes. In the TRACE program
you'll see what user's were trying to read what messages at the time,
and then you can open the message file in notepad to see if it's
corrupted or not.

b) SMTP - there is a corrupted message in the message gueue, so whenever
server tries to process the message it fails.

Hope this info helps,
Henry

> Aguinaldo Oliveira wrote:
> 
> Friends,
> 
> I work in Cia Suzano at Brazil. I am services mail administration
> this company. We have Eudora World Mail 2.0 Server installed on
> Pentium 133Mhz, 128MB RAM and 9GB Hard Disk with Windows NT 4.0
> Server (Service Pack 5) and Outlook Express in my Clients. We be
> face up to some problems with mail-server. The Eudora WorldMail
> services is stopped frequently. When this fact happened we analysed
> the Event Viewer of the NT and detected this message : " The
> description for event ID (100) in source (WorldMail/SMTP) could not
> be found. It contains the following insertion string(s) : cannot
> open file C:\Program File\WorldMail\SMTP\MailDir\3858XXXX.MSG for
> reading errro 32". We analised the Hard Disk (Tools of de NT -
> Error Checking) and not resolved the problem. What is happen ??? We
> will like of a help about this problem.
> 
> 
> Regards.
> 
> 
> Name  : Aguinaldo Oliveira
> Company : Suzano Paper
> Email : aoliveira at fb.suzano.com dot br

Date: Fri, 24 Dec 1999 13:17:26 -0800
From: Henry Avetisyan <henry at jps dot net>
Subject: Re: Status: 5.6.5 (conversion failed)

This error indicates that the message contained 8bit characters, the
receiving server doesn't support the 8BITMIME extension, so the server
tried to encode the message using base64 or quoted-printable encoding to
convert the message into 7bit, and this conversion failed.

You might want to check with the message originators to see what clients
they're using and why the clients are submitting messages that include 8
bit characters.

Henry

SveN Schuchmann wrote:
> 
> Hi,
> I have problems with some Emailrecipients, this are
> mosty the same server. The Mail returns with the
> following error:
> 
> Action: Failed; Status: 5.6.5 (conversion failed)
> Remote MTA mail-de2.mannesmann.de: network error
> 
> What does this error mean and what is wrong?
> 
> cu SveN
> 
> --
> email: SveN at schleissheimer dot de

Date: Sun, 26 Dec 1999 15:05:18 +0100
From: <ECentenaro at net.seven dot it>
Subject: Problems with file attached files

Hello to everybody,
        we want to submit a problem we have using
Eudora WordMail.
        Sometime it happens that file attached to
mail messages arent processed by Eudor WordMail
such that those messages returned back to the sender.
        We did many tests:
1. using different mail clients (Eudora, Outlook, etc.)
2. trying different kind of file attached
        We saw that the files that dont go are often
Microsoft Word (.doc), but also Microsoft Excel (.xls)
or jpeg.
        The result is the same if a file doesnt go, we 
have to change its form (for example compressing it),
because Eudora Word Mail can forward the message.
        We will apreciate any suggestion.

        Thank you very much.

p.s.    We are using Eudora Word Mail ver. 2




Date: Sun, 26 Dec 1999 14:38:40 -0800
From: Henry Avetisyan <henry at jps dot net>
Subject: Re: Problems with file attached files

What's the error code in the DSN?

Henry

ECentenaro at net.seven dot it wrote:
> 
> Hello to everybody,
>         we want to submit a problem we have using
> Eudora WordMail.
>         Sometime it happens that file attached to
> mail messages arent processed by Eudor WordMail
> such that those messages returned back to the sender.
>         We did many tests:
> 1. using different mail clients (Eudora, Outlook, etc.)
> 2. trying different kind of file attached
>         We saw that the files that dont go are often
> Microsoft Word (.doc), but also Microsoft Excel (.xls)
> or jpeg.
>         The result is the same if a file doesnt go, we
> have to change its form (for example compressing it),
> because Eudora Word Mail can forward the message.
>         We will apreciate any suggestion.
> 
>         Thank you very much.
> 
> p.s.    We are using Eudora Word Mail ver. 2

Date: Mon, 27 Dec 1999 13:22:36 -0600
From: Brad Schlaeppi <bschlaeppi at smm dot org>
Subject: Re: Problems with file attached files

We had a similar problem at a remote location across a 56k frame relay
connection.  Never did figure out exactly what the problem was but the
problem did seem to go away after we made a few changes.

The symptoms were that it would time out sending binary attachments
(usually word files).  Recieving attachments always worked.  It also
seemed to be more of a problem for the Macs than PCs and it didn't
matter on the client email program or size of the attachment.  The
Worldmail log gave some clues.  If I remember, it would usually said
connection lost and always when the client sent a "HELO" instead of a
"EHLO" or vise versa.

The remote location was never subnetted correctly.  The thing that
seemed to mostly fix the problem was cleaning up extra protocols and
frame types at the remote network.  If you are running Novell, drop the
server down to using only one frame type for the IPX protocol (either
802.2 or 802.3).  Make sure the Macs are not using 802.3 for the TCP (we
used Ethernet II).  The remote location had a lot of Appletalk (Ethernet
Snap) chatter and traffic from IGMP and/or 802.1p multicasting.  Make
sure the PC clients have only one protocol bound to each client.

Hope this helps.
Brad


ECentenaro at net.seven dot it wrote:

> Hello to everybody,
>         we want to submit a problem we have using
> Eudora WordMail.
>         Sometime it happens that file attached to
> mail messages arent processed by Eudor WordMail
> such that those messages returned back to the sender.
>         We did many tests:
> 1. using different mail clients (Eudora, Outlook, etc.)
> 2. trying different kind of file attached
>         We saw that the files that dont go are often
> Microsoft Word (.doc), but also Microsoft Excel (.xls)
> or jpeg.
>         The result is the same if a file doesnt go, we
> have to change its form (for example compressing it),
> because Eudora Word Mail can forward the message.
>         We will apreciate any suggestion.
>
>         Thank you very much.
>
> p.s.    We are using Eudora Word Mail ver. 2


Date: Tue, 4 Jan 2000 09:43:22 -0600
From: Matt Schwartz <matt at thinksmart dot net>
Subject: DNS Configuration

Anybody,

Is there any way to change the Configured domain name servers?  I'm running
WorldMail on a computer that does it's own DNS but the DNS services are
having problems.  I want to be able to change the Configured domain name
sever to a different server.  I can't figure out how to change this.  It
seems like it's automatically deciding for me.

Any help is greatly appreciated.

Thanks!

Sincerely,
Matt Schwartz


********************************************************
Matthew J. Schwartz
ThinkSmart.net
The smart choice in web hosting and development
mailto:matt at thinksmart dot net
http://www.thinksmart.net
847-925-9742
fax: 847-995-1638



Date: Tue, 04 Jan 2000 08:32:40 -0800
From: William Hultman <whultman at eudora dot com>
Subject: Re: DNS Configuration

At 09:43 AM 1/4/00 -0600, Matt Schwartz wrote:
>Anybody,
>
>Is there any way to change the Configured domain name servers?  I'm running
>WorldMail on a computer that does it's own DNS but the DNS services are
>having problems.  I want to be able to change the Configured domain name
>sever to a different server.  I can't figure out how to change this.  It
>seems like it's automatically deciding for me.
>
>Any help is greatly appreciated.
>
>Thanks!
>
>Sincerely,
>Matt Schwartz
>
>
>********************************************************
>Matthew J. Schwartz
>ThinkSmart.net
>The smart choice in web hosting and development
>mailto:matt at thinksmart dot net
>http://www.thinksmart.net
>847-925-9742
>fax: 847-995-1638

It's done from the Network Control Panel>Protocols>TCP/IP>Properties>DNS. 
Just change the entries under DNS server search order. Once done, you need 
to stop and then restart the Eudora WorldMail service from the Services 
Control Panel.



===================================================
William Hultman
Technical Support Specialist
Qualcomm's Eudora Technical Support
WorldMail/EIMS/Eudora Pro
PGP key available on request
<<mailto:wbhreply at eudora dot com>wbhreply at eudora dot com>

Need immediate help?  Get it here:
<http://eudora.qualcomm.com/techsupport/>

Get the latest free maintenance release at
<http://eudora.qualcomm.com/pro_email/updaters.html>



From: "Mike Hahn" <hahnmt at zender dot com>
Subject: Mysterious worldmail SMTPD crash
Date: Fri, 7 Jan 2000 11:30:19 -0600

For the last few days worldmail has been mysteriously crashing.  So far, I
have not been able to find any pattern to it.  It has crashed at around
12:30am two  days ago, around 4:45am yesterday, and around 8:15pm last
night.  There are no messages logged in the event viewer around this time,
and from what I can tell there is no Dr.Watson log.

Even stranger is that when I restart the service through the Services
control panel I am greeted with two messages in the system log stating that
port 25 and 4200 cannot be bound (error 10048.)

Has anyone seen any behavior like this or have a solution?

Thanks,

Mike Hahn



Date: Fri, 07 Jan 2000 08:50:19 -0800
From: Kevin BEver <kbever at amleads dot com>
Subject: Attachment Problems

I too am having problems attaching certain files to e-mails.  I've sent
files such as JPG files fine, but whenever I try to attach Excel or Word
documents to e-mails I get an error message in the log that says that
SMTP lost the connecting during the transfer.  I've seen a couple other
e-mail pertaining to this problem, has anyone had any luck fixing it?

Kevin Bever



Date: Fri, 7 Jan 2000 19:44:39 -0800
From: Randall Gellens <rg=public.1 at worldmail1.qualcomm dot com>
Subject: Re: Attachment Problems

At 8:50 AM -0800 1/7/00, Kevin BEver wrote:

>I too am having problems attaching certain files to e-mails.  I've sent
>files such as JPG files fine, but whenever I try to attach Excel or Word
>documents to e-mails I get an error message in the log that says that
>SMTP lost the connecting during the transfer.  I've seen a couple other
>e-mail pertaining to this problem, has anyone had any luck fixing it?

That sounds like flakey phone lines to me.  Word and Excel files are 
often rather large, so you're more likely to hit a problem.  With 
short messages you might be able to squeak by.

Are you, or the system you're trying to send to, on a dial-up?
-- 
Randall Gellens
rg=public.1 at worldmail1.qualcomm dot com
Opinions are personal;     facts are suspect;     I speak for myself only

Date: Sun, 09 Jan 2000 17:13:35 -0500
From: "Al Musella, DPM" <musella at virtualtrials dot com>
Subject: Lost mail?

   Hi. Happy new year!
  I am having strange problems again....
  For some reason, I am not getting all of the mail I should be getting. 
People send me mail, and I have not been getting it, and they don't get it 
bounced back.
It is very irregular. I usually get a lot of mail. Some days, I get 250 
messages a day. Other days I get 10. I run a few e-mail lists (not on the 
worldmail server.. I use onelist.com)  , and I know how many messages go 
out a day, and most days I get them, but sometimes I don't.

When i say irregular, it is like one day a week or so that has mail 
problems, the rest of the time it is ok.
  I know the mail isn't bouncing back - where can it go?

I am using worldmail server.
My MX record is set up so that my mail server is listed first, then my 
ISP's mail server is second. I talked to the ISP about it, he says that his 
mail server is set up so that if my mail server is down, his should store 
and forward it to me automatically he suggested that I try the ETRN command 
to get the mail out.. I tried, it didn't help.
   Any ideas? How can you track down a problem like this?
  Today is one of those days where I am not getting much mail. Strangely, 
one 1 list, for example, maybe 50 messages were sent out today. I got 2, 
the rest did not bounce back. Just lost in space!
  Please copy your answer to my other email address, musella at aol dot com

Al


Date: Mon, 10 Jan 2000 07:08:18 -0800
From: Kevin Bever <kbever at amleads dot com>
Subject: (no subject)

>I too am having problems attaching certain files to e-mails.  I've sent

>files such as JPG files fine, but whenever I try to attach Excel or
Word
>documents to e-mails I get an error message in the log that says that
>SMTP lost the connecting during the transfer.  I've seen a couple other

>e-mail pertaining to this problem, has anyone had any luck fixing it?

That sounds like flakey phone lines to me.  Word and Excel files are
often rather large, so you're more likely to hit a problem.  With
short messages you might be able to squeak by.

Are you, or the system you're trying to send to, on a dial-up?
--
Randall Gellens
rg=public.1 at worldmail1.qualcomm dot com


I have a DSL connection, so I don't think that is the problem.  The
weird thing is, I can attach JPG files that are 400K+ but if I try to
attach a 27K Word document, I get an smtp lost connection.


Date: Mon, 10 Jan 2000 15:17:27 +0000
From: John Aldridge <john.aldridge at informatix.co dot uk>
Subject: Re: (no subject)

At 07:08 10/01/00 -0800, Kevin Bever <kbever at amleads dot com> wrote:
>I can attach JPG files that are 400K+ but if I try to
>attach a 27K Word document, I get an smtp lost connection.

Wild guess -- perhaps your email client is not using a suitable encoding
for the attachment, and including unescaped control characters (^Z or ^D
maybe) which are upsetting some part of the email transport process?
-- 
Cheers,
John

Date: Mon, 10 Jan 2000 12:10:33 -0600
From: Ric Wall <ric_wall at informatixinc dot com>
Subject: Password for Management Center

Hi to all.
Today I tried to install the WM Management Center on a remote workstation.
It appeared to install normally, but when I tried to access the Server, it 
kept asking me for a password.  I provided the only password that I've ever
used with WM, but it told me that the Remote management Center password 
was incorrect.

I tried changing the password at the server.  I even re-installed the
Management Center
at the server, and specified the same password.  Then I rebooted the server.
Now I cannot enter WM at all, neither from the remote workstation nor from the 
server.  

What is the proper way to change the WM password?

Thanks for any help.



Date: Mon, 10 Jan 2000 14:41:49 -0600
From: Joe Poole <jpoole at tar dot org>
Subject: Re: Password for Management Center

I had the same problem and Eudora claimed it was a system problem. I checked and
before I could call them back, they had returned my call. They found an instance
and a fix.

You have to delete the password key in the registry for WMC.

Stop ALL worldmail services and then edit the registry using regedit. Go into
HKEY_CURRENT_USER/software/worldmailmanagement. (I believe that is the correct
path. This is from memory, that is MY memory.....) Delete the password key and
then restart worldmail. It should fix the problem.

Good Luck,
Joe Poole

Ric Wall wrote:

> Hi to all.
> Today I tried to install the WM Management Center on a remote workstation.
> It appeared to install normally, but when I tried to access the Server, it
> kept asking me for a password.  I provided the only password that I've ever
> used with WM, but it told me that the Remote management Center password
> was incorrect.
>
> I tried changing the password at the server.  I even re-installed the
> Management Center
> at the server, and specified the same password.  Then I rebooted the server.
> Now I cannot enter WM at all, neither from the remote workstation nor from the
> server.
>
> What is the proper way to change the WM password?
>
> Thanks for any help.

--


*******************************************
Joe Poole
Director of Information Services
Texas Association Of Realtors
(512) 370-2121
jpoole at tar dot org




Date: Wed, 12 Jan 2000 09:06:14 +0900
From: Sidong Park <sdpark at ils.interlink.co dot kr>
Subject: Unable to determine local timezone, assuming GMT

Hi..

Recently, Our worldmail server's internet mail service is stoped one or
two per a day. He says to me : "View the event viewer!"
I saw the follow message.

"unable to determine local timezone, assuming GMT."

Why does it ?

How fix it ?

Anybody help me!!!

-- Have a nice day to all --


Date: Tue, 11 Jan 2000 22:48:28 -0800
From: Henry Avetisyan <henry at jps dot net>
Subject: Re: Unable to determine local timezone, assuming GMT

This entry in the event viewer is not the cause of your mail server
stops. The mail server tries to determine the time zone configured on
the machine using Win32 API, however the WIN32 API function returns an
error, and the server logs this error in the Event Viewer. This entry
can be safely ignored.

Henry

Sidong Park wrote:
> 
> Hi..
> 
> Recently, Our worldmail server's internet mail service is stoped one or
> two per a day. He says to me : "View the event viewer!"
> I saw the follow message.
> 
> "unable to determine local timezone, assuming GMT."
> 
> Why does it ?
> 
> How fix it ?
> 
> Anybody help me!!!
> 
> -- Have a nice day to all --

Date: Tue, 11 Jan 2000 23:05:39 -0800
From: Henry Avetisyan <henry at jps dot net>
Subject: Re: Password for Management Center

There is no one WM password. The install program automatically assigns
the same password to all the services, but once you decide to change it,
you have the option to setup different passwords to each service.

a) Remote Management Agent - the password can be using -admin option
from the command line.

Stop RMAP. From the command line move to the where rmap.exe is located
and run:

rmap -admin password

This is the password that you get asked when the Management Center opens
up and you enter the server name.

b) SMTP service and IMS service

Each service can have a different password, however, the Management
Center requires that the passwords for both of these services must be
identical. Each service has two passwords - read and write. You don't
need to stop these services, the password change will take place within
30 seconds. From the command prompt, move to the directory where
smtpd.exe and imsd.exe are located and run the following commands:

To set the read password:

smtpd -manager -ro password
imsd -manager -ro password

To set the write password:

smtpd -manager -rw password
imsd -manager -rw password

These are the passwords you get asked when you connect to your server
using the Management Center, you see the Internet Mail icon, but it
can't be expanded. You can right click on the Internet Mail icon, select
Connect and then enter these passwords.

c) The last password that Joe was talking about is the WM management
center password. This is not set by default, you have to set this inside
the WM Center manually, select the Configuration option in the Options
menu and then choose the Login tab. This password is stored locally in
the registry. So in case you forgot the password, the registry value
name is called Password and is located underneath
HKEY_CURRENT_USER\Software\ISOCOR\ISOCOR Management Center\Settings
subtree. (You need to replace ISOCOR with rebranded settings).

Henry

Ric Wall wrote:
> 
> Hi to all.
> Today I tried to install the WM Management Center on a remote workstation.
> It appeared to install normally, but when I tried to access the Server, it
> kept asking me for a password.  I provided the only password that I've ever
> used with WM, but it told me that the Remote management Center password
> was incorrect.
> 
> I tried changing the password at the server.  I even re-installed the
> Management Center
> at the server, and specified the same password.  Then I rebooted the server.
> Now I cannot enter WM at all, neither from the remote workstation nor from the
> server.
> 
> What is the proper way to change the WM password?
> 
> Thanks for any help.

Date: Tue, 11 Jan 2000 23:15:48 -0800
From: Henry Avetisyan <henry at jps dot net>
Subject: Re: Lost mail?

Well, you can only take one server hop at a time to see what's going on.
Hopefully the list server you're running has some kind of logging
capability, so when you say that 50 messages were sent out today, do you
have confirmation that those 50 messages were actually successfully
delivered to a specific mail server. If you have confirmation, then the
next step is to check the logs of that mail server, to see when the
message was received what happened next.

As far receiving non-delivery reports, you need to make sure that the
messages are sent out with proper addresses to be replied to in case of
errors. If the reply address is invalid or not present (for example,
it's perfectly valid to send a message with a blank envelope originator
MAIL FROM: <> - this is what the servers use to generate delivery
reports), then when mail server generates a non-delivery report, it
can't be delivered to anyone and is discarded.

Henry

"Al Musella, DPM" wrote:
> 
>    Hi. Happy new year!
>   I am having strange problems again....
>   For some reason, I am not getting all of the mail I should be getting.
> People send me mail, and I have not been getting it, and they don't get it
> bounced back.
> It is very irregular. I usually get a lot of mail. Some days, I get 250
> messages a day. Other days I get 10. I run a few e-mail lists (not on the
> worldmail server.. I use onelist.com)  , and I know how many messages go
> out a day, and most days I get them, but sometimes I don't.
> 
> When i say irregular, it is like one day a week or so that has mail
> problems, the rest of the time it is ok.
>   I know the mail isn't bouncing back - where can it go?
> 
> I am using worldmail server.
> My MX record is set up so that my mail server is listed first, then my
> ISP's mail server is second. I talked to the ISP about it, he says that his
> mail server is set up so that if my mail server is down, his should store
> and forward it to me automatically he suggested that I try the ETRN command
> to get the mail out.. I tried, it didn't help.
>    Any ideas? How can you track down a problem like this?
>   Today is one of those days where I am not getting much mail. Strangely,
> one 1 list, for example, maybe 50 messages were sent out today. I got 2,
> the rest did not bounce back. Just lost in space!
>   Please copy your answer to my other email address, musella at aol dot com
> 
> Al

From: Musella at aol dot com
Date: Wed, 12 Jan 2000 11:01:04 EST
Subject: Re: Lost mail?

I don't have access to the logs from the mail lists I run through 
onelist.com, but THIS message didn't show up on my musella at virtualtrials dot com 
mailbox.  Did you get a bounce back from this?   It was sent 10 hours ago. I 
got it right away at musella at aol dot com, but not the mailbox using the worldmail 
server.
Al

<< Well, you can only take one server hop at a time to see what's going on.
 Hopefully the list server you're running has some kind of logging
 capability, so when you say that 50 messages were sent out today, do you
 have confirmation that those 50 messages were actually successfully
 delivered to a specific mail server. If you have confirmation, then the
 next step is to check the logs of that mail server, to see when the
 message was received what happened next.
  >>

Date: Wed, 12 Jan 2000 10:48:06 -0600
From: Ric Wall <ric_wall at informatixinc dot com>
Subject: Local Time

On Wed, 12 Jan 2000 09:06:14 +0900, Sidong Park writes:

>>"unable to determine local timezone, assuming GMT."
>>How fix it ?

1.  What Service Pack do you have for your Windows NT server?
Microsoft recommends installing Service Pack 6 if you have not already done so.
It is available at www.microsoft.com.

2.  What time shows when you click on Settings |  Control Panel | Date/Time?
I would take a close look at the Time Zone tab.  

-Regards.



Date: Wed, 12 Jan 2000 10:54:06 -0600
From: Ric Wall <ric_wall at informatixinc dot com>
Subject: Passwords

>Date: Tue, 11 Jan 2000 23:05:39 -0800 
>From: Henry Avetisyan <henry at jps dot net> 
>Subject: Re: Password for Management Center 
>
>There is no one WM password. The install program automatically assigns 
>the same password to all the services, but once you decide to change it, 
>you have the option to setup different passwords to each service.
...

Thank you for these insights.  I am still fighting with this problem.
Changing the password from WM Management Center did not work, nor did
re-installing WM.  I also tried erasing the old password with Regedit.exe,
as someone suggested.  So now I will try the command line approach that you
mention.  Thanks again.



From: "Mike Hahn" <hahnmt at zender dot com>
Subject: RE: Passwords
Date: Wed, 12 Jan 2000 15:05:07 -0600

What I have found is that you can get around this by unchecking the "used
stored password" box and entering it manually.  Once the interface
initializes, you must double-click on the "internet mail" subtree and
re-enter the passwords.

Once you have done this, go to Options->Configuration and select the "Login"
tab, and store your passwords there.  When you have done this, you will be
able to check the "used stored password" box the next time you log in and
have it work properly.

I have performed all of these steps myself, multiple times (whenever I set
up a new management station.)

Hope this helps.

Mike Hahn

-----Original Message-----
From: Ric Wall [mailto:ric_wall at informatixinc dot com]
Sent: Wednesday, January 12, 2000 10:54 AM
To: Subscribers of WorldMail
Subject: Passwords


>Date: Tue, 11 Jan 2000 23:05:39 -0800
>From: Henry Avetisyan <henry at jps dot net>
>Subject: Re: Password for Management Center
>
>There is no one WM password. The install program automatically assigns
>the same password to all the services, but once you decide to change it,
>you have the option to setup different passwords to each service.
...

Thank you for these insights.  I am still fighting with this problem.
Changing the password from WM Management Center did not work, nor did
re-installing WM.  I also tried erasing the old password with Regedit.exe,
as someone suggested.  So now I will try the command line approach that you
mention.  Thanks again.



Date: Wed, 12 Jan 2000 23:31:12 -0800
From: Henry Avetisyan <henry at jps dot net>
Subject: Re: Lost mail?

Most servers usually process the message for upto 5 days, so if the
message that can't be delivered after 5 days, it's returned to the user.
So we still have another 4 days to go. 

Henry

Musella at aol dot com wrote:
> 
> I don't have access to the logs from the mail lists I run through
> onelist.com, but THIS message didn't show up on my musella at virtualtrials dot com
> mailbox.  Did you get a bounce back from this?   It was sent 10 hours ago. I
> got it right away at musella at aol dot com, but not the mailbox using the worldmail
> server.
> Al
> 
> << Well, you can only take one server hop at a time to see what's going on.
>  Hopefully the list server you're running has some kind of logging
>  capability, so when you say that 50 messages were sent out today, do you
>  have confirmation that those 50 messages were actually successfully
>  delivered to a specific mail server. If you have confirmation, then the
>  next step is to check the logs of that mail server, to see when the
>  message was received what happened next.
>   >>

Date: Thu, 13 Jan 2000 08:46:38 -0800
Subject: LDAP not populated correctly?
From: Gary <gary at cogentsol dot com>

We just purchased and installed Worldmail for a client. However, when using
LDAP through the Outlook client on Windows 98 we can search for names, but
the only detailed info that comes back is just that, the names. The email
address field is empty.
When using another LDAP client to see what attributes ARE populated in LDAP,
it appears that the email address is automatically populated into the
rfc822address attribute, but Outlook (and Netscape Communicator) both seem
to want the email address in the "mail" attribute which seems to be empty.

The web gateway doesn't let you populate the "mail" attribute, seems this
stuff is supposed to happen when you set up users.

So I must be doing something wrong here, I can't imagine that the Qualcomm
folks would make you have to hunker down and do command line LDIF modifies
to get the stuff working right.

any help would be great!

thanks!

gary
gary at cogentsol dot com



Date: Thu, 13 Jan 2000 11:21:54 -0800
From: Randall Gellens <rg=public.1 at worldmail1.qualcomm dot com>
Subject: Re: LDAP not populated correctly?

At 8:46 AM -0800 1/13/00, Gary wrote:

>When using another LDAP client to see what attributes ARE populated in LDAP,
>it appears that the email address is automatically populated into the
>rfc822address attribute, but Outlook (and Netscape Communicator) both seem
>to want the email address in the "mail" attribute which seems to be empty.

Generally, one needs to configure the LDAP client for the LDAP 
server, to map attributes.  I haven't tried with Outlook or Netscape, 
but there should be a way to tell it that 'rfc822address' is the 
'mail' attribute.  I know this can be done in Eudora, for example.
-- 
Randall Gellens
rg=public.1 at worldmail1.qualcomm dot com
Opinions are personal;     facts are suspect;     I speak for myself only

Subject: Re: LDAP not populated correctly?
Date: Thu, 13 Jan 2000 11:34:32 -0800
From: Gary LaVoy <gary at cogentsol dot com>

>Well, Gary I have experienced the same problem with LDAP on worldmail, The 
>LDAP services are set up for Eudora apparently 

what a shock huh? :-)

> and I have not had time to dig into
>this yet, but if you discover something let me know and I will do the 
>same.  We are using netscape communicator with the same results.

I am pretty sure that I am gonna have to use the ldapmodify command line 
tools to populate the "mail" attribute (and the others too...) - I could 
probably modify the web gateway html pages to do this so that an admin 
person could do it, but I thought maybe I was just going about this the 
hard way and surely I must be doing something wrong.... humm.

The curious thing is that if you use the LDAP lookup features in Outlook 
Express (at least on the Macintosh version) it DOES pick up the email 
address. I guess OE is reading the rfc822address field and Outlook and 
Netscape are looking for the "Mail" field.

Some clients allow you to remap the attributes they are reading to the 
fields they display them into. I know that you can do this with Netscape 
if you edit the prefs file (jsprefs on windows - I think - and Netscape 
Preferences on Mac). You can remap the attributes with a line in that 
prefs file. Netscapes knowledge base has the details if you are 
interested or I can probably dig it up if you are really interested.... 
however, you have to add this to everyones client prefs file on every 
machine, so it's not that friendly of a solution. 

-g


Subject: Re: LDAP not populated correctly?
Date: Thu, 13 Jan 2000 11:40:40 -0800
From: Gary LaVoy <gary at cogentsol dot com>

>>When using another LDAP client to see what attributes ARE populated in LDAP,
>>it appears that the email address is automatically populated into the
>>rfc822address attribute, but Outlook (and Netscape Communicator) both seem
>>to want the email address in the "mail" attribute which seems to be empty.
>
>Generally, one needs to configure the LDAP client for the LDAP 
>server, to map attributes.  I haven't tried with Outlook or Netscape, 
>but there should be a way to tell it that 'rfc822address' is the 
>'mail' attribute.  I know this can be done in Eudora, for example.

Yes, some clients allow you to remap attributes. Outlook doesn't seem to 
have this as a easy feature anyway, and netscape can do it in the prefs 
file, also not easy for most. In addition, there is nothing in the 
Worldmail docs that I can find that tells me what attributes are being 
populated so I have to work at it to figure it out... if I didn't 
understand ldap as well as I do, I'd be REALLY lost...


Date: Thu, 13 Jan 2000 14:55:11 -0600
From: Ric Wall <ric_wall at informatixinc dot com>
Subject: Password blues

Dear Friends,
after following everyone's advise on how to change the password to 
Management Center / Mail Server / Message Store,  etc.,  I finally
gave up.  Nothing worked.
Although I believe there is a way to save the message store users in one 
World Mail system, and transfer them to another, I was getting to irritated
by the whole thing.
So I just uninstalled WM Server, checked with REGEDIT to make sure there
were no 
entries left, re-booted, and re-installed WM 2.0 from scratch.
What this means is that I will have to add 150 users by hand -- but that's
OK, luckily we are over the Y2K insanity so I'll have time to do that.
Now my World Mail is acting as I expected, with one little irritating
wrinkle, although I can live with that.
After I re-installed the Management Center on a remote workstation, it
insists on asking me for 
a "manager" password.  If I provide the password that I indicated at
installation time, it will not let me in.  I have to provide the Domain
Administrator password.  This only happens when I log in from the remote
workstation.  From the server, it does recognize the one that I indicated
at installation time.  It is quite irritating, but at least it works, and
it saves me from the trouble of having to walk into the computer room and
having to work in sub-zero temperatures whenever i need to manipulate my
mail system.

Anyway, i thought i would share this experience with you in case you have
to ever go through this.

-Regards,
Ric Wall, San Francisco, California

Date: Thu, 13 Jan 2000 16:29:41 -0800
From: rxbrown <rxbrown at bigfoot dot com>
Subject: Re: LDAP not populated correctly?

This is a multi-part message in MIME format.
--------------EBEDAA9781DFA7DEAD89FC94
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit

I forgot to add that netscape communicator running with ISOCOR implementation
of this server does not exhibit the same problem.

Gary LaVoy wrote:

> >Well, Gary I have experienced the same problem with LDAP on worldmail, The
> >LDAP services are set up for Eudora apparently
>
> what a shock huh? :-)
>
> > and I have not had time to dig into
> >this yet, but if you discover something let me know and I will do the
> >same.  We are using netscape communicator with the same results.
>
> I am pretty sure that I am gonna have to use the ldapmodify command line
> tools to populate the "mail" attribute (and the others too...) - I could
> probably modify the web gateway html pages to do this so that an admin
> person could do it, but I thought maybe I was just going about this the
> hard way and surely I must be doing something wrong.... humm.
>
> The curious thing is that if you use the LDAP lookup features in Outlook
> Express (at least on the Macintosh version) it DOES pick up the email
> address. I guess OE is reading the rfc822address field and Outlook and
> Netscape are looking for the "Mail" field.
>
> Some clients allow you to remap the attributes they are reading to the
> fields they display them into. I know that you can do this with Netscape
> if you edit the prefs file (jsprefs on windows - I think - and Netscape
> Preferences on Mac). You can remap the attributes with a line in that
> prefs file. Netscapes knowledge base has the details if you are
> interested or I can probably dig it up if you are really interested....
> however, you have to add this to everyones client prefs file on every
> machine, so it's not that friendly of a solution.
>
> -g

--------------EBEDAA9781DFA7DEAD89FC94
Content-Type: text/x-vcard; charset=us-ascii;
 name="rxbrown.vcf"
Content-Transfer-Encoding: 7bit
Content-Description: Card for rxbrown
Content-Disposition: attachment;
 filename="rxbrown.vcf"

begin:vcard 
n:Brown;Richard
tel;fax:(760) 918-1460
tel;work:(760) 431-5626
x-mozilla-html:TRUE
org:Pinnfund USA
adr:;;2051 Palomar Airport Road;Carlsbad;CA;92009-1416;USA
version:2.1
email;internet:rxbrown at bigfoot dot com
title:Chief Information Officer
x-mozilla-cpt:;2592
fn:Richard Brown
end:vcard

--------------EBEDAA9781DFA7DEAD89FC94--


Date: Thu, 13 Jan 2000 23:50:32 +0100
From: reger <reger at gmx dot net>
Subject: unscribe


Date: Thu, 20 Jan 2000 12:37:19 -0500
From: Greg Bullough <gwb at eclipse dot net>
Subject: Relay and aliases

I'm sure this is a common question, but here goes anyway.

When I turn off open relay on my WorldMail 2.0 server, the
aliases all stop working.

How can I secure my site against spammers while still
using aliases?

Greg


From: "SveN Schuchmann" <schuchmann at schleissheimer dot de>
Subject: rename error 183
Date: Mon, 24 Jan 2000 14:05:03 +0100

HELP,
I have IMAP set up on Eudora. After
Restoring Files for one User from a backup
I get the following Error ever second in
the Protocol File of my Windows Server:

Worldmail IMS:
new message file =
'E:\Programme\WorldMail\SMTP\MailBoxs\user at schleissheimer.de\386E4C2B dot MSG=
' rename error 183 


Whats does this error mean and what
can I do to get rid of it?


cu SveN
email: SveN at schleissheimer dot de


Date: Mon, 24 Jan 2000 22:05:31 -0800
From: Henry Avetisyan <henry at jps dot net>
Subject: Re: rename error 183

Error 183 is a standard NT operating system error and it means -
ERROR_ALREADY_EXISTS. In your case the server is trying to rename a file
and the destination filename already exists. You can't just restore
files from a backup to the user's directory when there are files already
exist in the user's directory. This will cause problems since the user's
index file will be out of sync. What's happening in your case is during
the restore process the file 386E4C2B.new was copied to the user's
directory. This indicates a new message, so when the user's checks for
new mail, the server tries to process this new message, add it to the
index file and rename is 386E4C2B.msg. However, 386E4C2B.msg already
exists in the directory and the rename file operation fails. You can
just the 386E4C2B.new file and the error should go away - but verify
first that 386E4C2B.msg file already exists in the directory.

Henry

SveN Schuchmann wrote:
> 
> HELP,
> I have IMAP set up on Eudora. After
> Restoring Files for one User from a backup
> I get the following Error ever second in
> the Protocol File of my Windows Server:
> 
> Worldmail IMS:
> new message file 'E:\Programme\WorldMail\SMTP\MailBoxs\user at schleissheimer.de\386E4C2B dot MSG' rename error 183
> 
> Whats does this error mean and what
> can I do to get rid of it?
> 
> cu SveN
> email: SveN at schleissheimer dot de

Date: Tue, 25 Jan 2000 10:43:02 -0500
From: Greg Bullough <gwb at outofchaos dot com>
Subject: Alternatives to WorldMail

First thanks to the members of this list. Much better support here than
Qualcomm provides. Reminds me of Linux, except the source isn't open.

Speaking of support, the support situation at Qualcomm is causing us
to look hard at how to get WorldMail out of our shop. I just got a note,
nearly a week after asking, from Qualcomm support to tell me that, since
I omitted my serial# from my request, they wouldn't tell me the answer to
the question about relaying that you guys answered within hours. Since I'm
snowbound at home away from the office and the serial # (and was when I
asked the question, too) that really was the last straw. The information
should be openly available on their web site anyway. Can they spell 'FAQ?'

The first straw was when, coming in on the first business day after the
millennium, we found that we got a network error every time we tried to
get the management center to talk to the server.

Unfortunately, the people who were supposed to be answering the 24x7 number
on the card in the box had the day off, along with everyone else in the 
whole of
Qualcomm. Guess they were out spending their capital gains on January 3.
Anyway, they left us high and dry, and we ended up re-installing the whole
WorldMail system, after obliterating all the registry entries by hand, in order
to get it working again.

Anyway, this kind of cavalier attitude suggests to me that we're better off 
with
something else in the long run.

What alternatives (other than Exchange) have people here evaluated for use 
on NT
systems?  Is anybody migrating?

Another possibility is, of course, putting Linux up on a spare box we have 
sitting
around, and going that route.

Greg


From: squeezix at ithaca dot com (Garry Wiegand)
Subject: Re: Alternatives to WorldMail
Date: Tue, 25 Jan 2000 20:33:31 GMT

Greg Bullough <gwb at outofchaos dot com> wrote:
>Another possibility is, of course, putting Linux up on a spare box we =
have 
>sitting around, and going that route.

I too would like to get out of Worldmail. It's been behaving lately, but =
I
just don't trust it. Does anyone know of any port of the Linux mail =
system
over to Windows? 

The mail code itself should port easily, since mail is just a vanilla =
TCP/IP
application. And the user-interface hopefully is just command-line =
driven.
The part I would worry about is the build procedure, since Unix builds =
tend
to be thickly encrusted in encapsualating stuff and local work-arounds...=
 

Anyone taken a look?

Garry

PS - I'd rather not have to have yet another computer around here.

From: "Jim Murphy" <jimm at furmansound dot com>
Subject: RE: Alternatives to WorldMail
Date: Tue, 25 Jan 2000 13:48:37 -0800

I have never used it myself, but the system administrator at an ISP I used
once told me their mail servers were NT boxes running a ported version of
Unix "sendmail". He said it was a good solid port that took full advantage
of the NT operating system, and it was free. I don't know where to find it,
but a web search on sendmail for NT should turn it up. He indicated it was
free software. In common with the Unix original, it had no GUI.

> -----Original Message-----
> From: Garry Wiegand [mailto:squeezix at ithaca dot com]
> Sent: Tuesday, January 25, 2000 12:34 PM
> To: Subscribers of WorldMail
> Subject: Re: Alternatives to WorldMail
>
>
> Greg Bullough <gwb at outofchaos dot com> wrote:
> >Another possibility is, of course, putting Linux up on a spare
> box we have
> >sitting around, and going that route.
>
> I too would like to get out of Worldmail. It's been behaving lately, but I
> just don't trust it. Does anyone know of any port of the Linux mail system
> over to Windows?
>
> The mail code itself should port easily, since mail is just a
> vanilla TCP/IP
> application. And the user-interface hopefully is just command-line driven.
> The part I would worry about is the build procedure, since Unix
> builds tend
> to be thickly encrusted in encapsualating stuff and local work-arounds...
>
> Anyone taken a look?
>
> Garry
>
> PS - I'd rather not have to have yet another computer around here.


From: "Dan Bullock" <danb at hawkgt dot com>
Subject: RE: Alternatives to WorldMail
Date: Tue, 25 Jan 2000 17:21:55 -0500

Qualcomm folks are too busy cashing in their stock options.

Seriously..
Lack of support and lack of future updates is exactly why I too am looking
for a replacement.  I've narrowed it down to SendMail for NT from
sendmail.com, IMail from IpSwitch.com and Post.Office from software.com

Exchange is too fat for an Internet only system.

Dan Bullock


-----Original Message-----
From: Greg Bullough [mailto:gwb at outofchaos dot com]
Sent: Tuesday, January 25, 2000 10:43 AM
To: Subscribers of WorldMail
Subject: Alternatives to WorldMail


First thanks to the members of this list. Much better support here than
Qualcomm provides. Reminds me of Linux, except the source isn't open.

Speaking of support, the support situation at Qualcomm is causing us
to look hard at how to get WorldMail out of our shop. I just got a note,
nearly a week after asking, from Qualcomm support to tell me that, since
I omitted my serial# from my request, they wouldn't tell me the answer to
the question about relaying that you guys answered within hours. Since I'm
snowbound at home away from the office and the serial # (and was when I
asked the question, too) that really was the last straw. The information
should be openly available on their web site anyway. Can they spell 'FAQ?'

The first straw was when, coming in on the first business day after the
millennium, we found that we got a network error every time we tried to
get the management center to talk to the server.

Unfortunately, the people who were supposed to be answering the 24x7 number
on the card in the box had the day off, along with everyone else in the
whole of
Qualcomm. Guess they were out spending their capital gains on January 3.
Anyway, they left us high and dry, and we ended up re-installing the whole
WorldMail system, after obliterating all the registry entries by hand, in
order
to get it working again.

Anyway, this kind of cavalier attitude suggests to me that we're better off
with
something else in the long run.

What alternatives (other than Exchange) have people here evaluated for use
on NT
systems?  Is anybody migrating?

Another possibility is, of course, putting Linux up on a spare box we have
sitting
around, and going that route.

Greg


From: "Paul Webster" <g0099 at psilink.co dot uk>
Subject: Re: Alternatives to WorldMail
Date: Tue, 25 Jan 2000 22:33:24 -0000

How about taking a look at our (Critical Path [ISOCOR as was]) N-PLEX
Global.
N-PLEX Global is now at version 4.5
WorldMail server is based on N-PLEX Office version 1.3 - i.e. a long way
back in terms of functionality.

Rgds
Paul Webster [from a home account]
----- Original Message -----
From: Dan Bullock <danb at hawkgt dot com>
To: 'Greg Bullough' <gwb at outofchaos dot com>; 'Subscribers of WorldMail'
<worldmail at lists.pensive dot org>
Sent: Tuesday, January 25, 2000 10:21 PM
Subject: RE: Alternatives to WorldMail


> Qualcomm folks are too busy cashing in their stock options.
>
> Seriously..
> Lack of support and lack of future updates is exactly why I too am looking
> for a replacement.  I've narrowed it down to SendMail for NT from
> sendmail.com, IMail from IpSwitch.com and Post.Office from software.com
>
> Exchange is too fat for an Internet only system.
>
> Dan Bullock
>
>
> -----Original Message-----
> From: Greg Bullough [mailto:gwb at outofchaos dot com]
> Sent: Tuesday, January 25, 2000 10:43 AM
> To: Subscribers of WorldMail
> Subject: Alternatives to WorldMail
>
>
> First thanks to the members of this list. Much better support here than
> Qualcomm provides. Reminds me of Linux, except the source isn't open.
>
> Speaking of support, the support situation at Qualcomm is causing us
> to look hard at how to get WorldMail out of our shop. I just got a note,
> nearly a week after asking, from Qualcomm support to tell me that, since
> I omitted my serial# from my request, they wouldn't tell me the answer to
> the question about relaying that you guys answered within hours. Since I'm
> snowbound at home away from the office and the serial # (and was when I
> asked the question, too) that really was the last straw. The information
> should be openly available on their web site anyway. Can they spell 'FAQ?'
>
> The first straw was when, coming in on the first business day after the
> millennium, we found that we got a network error every time we tried to
> get the management center to talk to the server.
>
> Unfortunately, the people who were supposed to be answering the 24x7
number
> on the card in the box had the day off, along with everyone else in the
> whole of
> Qualcomm. Guess they were out spending their capital gains on January 3.
> Anyway, they left us high and dry, and we ended up re-installing the whole
> WorldMail system, after obliterating all the registry entries by hand, in
> order
> to get it working again.
>
> Anyway, this kind of cavalier attitude suggests to me that we're better
off
> with
> something else in the long run.
>
> What alternatives (other than Exchange) have people here evaluated for use
> on NT
> systems?  Is anybody migrating?
>
> Another possibility is, of course, putting Linux up on a spare box we have
> sitting
> around, and going that route.
>
> Greg
>
>


Date: Tue, 25 Jan 2000 19:19:00 -0500
From: "Al Musella, DPM" <musella at virtualtrials dot com>
Subject: Re: Alternatives to WorldMail

Is there an upgrade path to critical path?
Both pricewise  and ease of migrating the users?
Al

>How about taking a look at our (Critical Path [ISOCOR as was]) N-PLEX
>Global.
>N-PLEX Global is now at version 4.5
>WorldMail server is based on N-PLEX Office version 1.3 - i.e. a long way
>back in terms of functionality.



From: bdoherty at sas.upenn dot edu (Brian Doherty)
Subject: Re: Alternatives to WorldMail
Date: Tue, 25 Jan 2000 22:00:43 -0500 (EST)

Greg,

We've not been happy with the lack of some key features in WorldMail
or with Qualcomm's lack of upgrades. We're looking into other options
- currently including NTMail, IMail, and MailSite. 

To get your evaluation process started, both PC Magazine and Windows NT
Magazine have done reviews of a few NT based smtp/pop/imap servers in the
past few months. 

See:

http://www.zdnet.com/products/stories/reviews/0,4161,2344673,00.html

for the PC Mag article. The one in NT Mag is only available on-line to 
subscribers, it seems.

Brian

RE: Greg Bullough writes:

> What alternatives (other than Exchange) have people here evaluated for use 
> on NT
> systems?  Is anybody migrating?


-- 
Brian Doherty                   bdoherty at sas.upenn dot edu
IT Support Specialist SR        BS22 DRL
SAS Computing                   215-573-HELP
University of Pennsylvania      

Date: Wed, 26 Jan 2000 09:06:52 -0500
From: Greg Bullough <gwb at outofchaos dot com>
Subject: Re: Alternatives to WorldMail

Paul:

We did look at your product, and liked it.

That's one reason we went to WorldMail.

The only remaining reason we went with WorldMail was that your
product's price point was beyond what we were willing to pay for
the task at hand.

In fact, it was your company that sent us to WorldMail when we
said 'sorry, too much money for what we want to do with it.'

Now, if you guys have revised your pricing policies, we can talk
again.

But if we still have to pay for a bus when we need a mini-van,
the outcome might be the same.

Greg


At 10:33 PM 1/25/00 +0000, Paul Webster wrote:
>How about taking a look at our (Critical Path [ISOCOR as was]) N-PLEX
>Global.
>N-PLEX Global is now at version 4.5
>WorldMail server is based on N-PLEX Office version 1.3 - i.e. a long way
>back in terms of functionality.
>
>Rgds
>Paul Webster [from a home account]


From: "Duane Ternes" <dternes at ternes dot net>
Subject: Re: Alternatives to WorldMail
Date: Wed, 26 Jan 2000 06:34:44 -0800

I found the same thing.  Isocor was my first choice but there's no entry
point for smaller companies.  You need a price model that supports 25-50
users.

Duane

----- Original Message -----
From: Greg Bullough <gwb at outofchaos dot com>
To: Subscribers of WorldMail <worldmail at lists.pensive dot org>
Sent: Wednesday, January 26, 2000 6:06 AM
Subject: Re: Alternatives to WorldMail


> Paul:
>
> We did look at your product, and liked it.
>
> That's one reason we went to WorldMail.
>
> The only remaining reason we went with WorldMail was that your
> product's price point was beyond what we were willing to pay for
> the task at hand.
>
> In fact, it was your company that sent us to WorldMail when we
> said 'sorry, too much money for what we want to do with it.'
>
> Now, if you guys have revised your pricing policies, we can talk
> again.
>
> But if we still have to pay for a bus when we need a mini-van,
> the outcome might be the same.
>
> Greg
>
>
> At 10:33 PM 1/25/00 +0000, Paul Webster wrote:
> >How about taking a look at our (Critical Path [ISOCOR as was]) N-PLEX
> >Global.
> >N-PLEX Global is now at version 4.5
> >WorldMail server is based on N-PLEX Office version 1.3 - i.e. a long way
> >back in terms of functionality.
> >
> >Rgds
> >Paul Webster [from a home account]
>
>


Date: Sat, 29 Jan 2000 17:23:08 +0100
From: Roger Eriksson <roger.eriksson at systbot.gu dot se>
Subject: Status 5.6.5 (conversion failed)

Hi,

Here is some info that may help some of you that have attachment problems.
We use the WorldMail server with Eudora for Windows clients, and have had
problems with messages containing attachments not being relayed by the
server and returned with the DSN Action: Failed; Status: 5.6.5 (conversion
failed). In our case, that happened when the receiving server didn't
advertise support for the 8-bit MIME extension and the name of the attached
file contained both spaces and non-us-ascii characters.

The Eudora client seems to properly encode all parts of a message (e.g. the
subject line, body, and attachment) if they contain non-us-ascii characters
or binary data, except the name of an attached file. When the server is
going to transfer such a message to another server that only accepts 7-bit
data, it detects the 8-bit characters of the attachment name and tries to
encode the message. One would expect that the server also detects the
headers in the message saying that it is already encoded, and therefore
stops the encoding. However, the server transfers messages containing an
attachment file name with non-us-ascii characters if the name doesn't have
spaces. It doesn't encode the message, but I don't now if it transmits the
data unmodified or strips the high-order bit. So if one uses the Eudora
client, WorldMail invokes the encoding feature if an attachment name
contains non-us-ascii characters, but can't handle a space in such a name,
and therefore dismisses the message with the DSN 5.6.5 (conversion failed).
In earlier versions of the Eudora client, also  non-us-ascii characters in
the signature was sent to the server unencoded.

Avoiding spaces (or non-us-ascii characters) in attachment names solved our
problem.

Regards,
Roger

---------------------------------------------------
Roger Eriksson
Botanical Institute, Systematic Botany
Göteborg University
Box 461, SE 405 30 Göteborg, Sweden

Visiting address: Carl Skottsbergs Gata 22 B

Phone: +46 31 7732666
=46ax: +46 31 7732677
Internet e-mail: roger.eriksson at systbot.gu dot se
http://www.systbot.gu.se/staff/rogeri/welcome.html



Date: Sun, 30 Jan 2000 13:00:05 -0800
From: Keith Lockliear <ws6ta at lvcablemodem dot com>
Subject: Reply to on distribution list

Hello, I've got Worldmail running a distribution list, but when a message
goes out, it defaults the "reply to" to the originators address.  Is there
any way to have Worldmail default the reply to to the distribution list name?

Thanks.


Keith

Date: Mon, 31 Jan 2000 14:58:42 +0100
From: Roger Eriksson <roger.eriksson at systbot.gu dot se>
Subject: Re: Reply to on distribution list

Hi,

I have two recommendations regarding the subject below:

- Never set a default Reply-To/From header to a list name.
- Turn off the Autoreply feature in WorldMail.

Otherwise you may get the unpleasant experience of being involved in a mail
loop.

Once a user having an account on our WorldMail server had subscribed to a
large list (not on our server) configured with the list name as reply
adress. This user also used the Autoreply feature in WorldMail as a
vacation message (as the manual says can be done) while still subscribed to
the list. Then I learned the hard way that the Autoreply of WorldMail
doesn't have a mechanism preventing the message to be sent to same adress
several times, which most servers with this feature have. You can guess
what happened when someone sent a message to the list. Unfortunately, this
mail loop started late an evening and ran all night before it was detected.
A rough estimate is that a total of c. 10 millions unwanted autoreply
messages, originating from our server and multiplied by the list, was
distributed. I had a busy time that day ...

Regards,
Roger

>Hello, I've got Worldmail running a distribution list, but when a message
>goes out, it defaults the "reply to" to the originators address.  Is there
>any way to have Worldmail default the reply to to the distribution list nam=
e?
>
>Thanks.
>
>
>Keith


---------------------------------------------------
Roger Eriksson
Botanical Institute, Systematic Botany
Göteborg University
Box 461, SE 405 30 Göteborg, Sweden

Visiting address: Carl Skottsbergs Gata 22 B

Phone: +46 31 7732666
=46ax: +46 31 7732677
Internet e-mail: roger.eriksson at systbot.gu dot se
http://www.systbot.gu.se/staff/rogeri/welcome.html